Feature
A diary built around the way your practice actually runs.
Book a course of care in one action, move appointments without reopening forms, manage classes and waiting lists, and handle the visit from the appointment itself.
30 days free. No credit card. No lock-in contract.
The problem
A basic calendar cannot run a busy clinical workflow.
A real clinic day is not just empty slots and booked slots. Staff are managing treatment plans, waiting lists, classes, late cancellations, balances, forms, claims, and patients who need follow-up.
The fix, in one line
Use the appointment book as the operational centre of the practice.
iconpractice brings booking, status, follow-up, patient context, payments, forms, claim status, and clinical access into the diary your team already works from.
How it works
Book, move, follow up, and act from the same diary.
Create single appointments, recurring treatment plans, classes, block-outs, block-ins, and waiting-list bookings.
Drag appointments to a new time or practitioner, resize the duration, colour-code exceptions, and track arrivals, cancellations, and DNAs.
Open the appointment to take payment, view balances and course progress, access notes, send forms, check claim status, or send a quick message.
What it does
Everything the front desk needs in the flow of the day.
Book a course of treatment once.
Set the day, time, and number of weeks. iconpractice creates the whole series and flags clashes before the booking is saved.
Drag it, resize it, done.
Drag an appointment to a new time or practitioner, or resize it to change the duration. The same interaction works for classes too.
Cancellations do not disappear.
A DNA or cancellation can create its own follow-up task with priority and timing set by the practice, so the patient stays visible.
Fill gaps from the waiting list.
Keep a dedicated waiting list for patients who want an earlier or specific appointment, then drag them straight into the diary when a spot opens.
Classes manage capacity.
Set the attendee limit and the class stops taking bookings when it is full. One-off and recurring classes live in the same diary flow.
See the appointment context.
Balance, course progress, claim status, forms, clinical notes, tags, receipts, patient photo, and birthday indicators are available from the appointment.
Shape the diary around your roster.
Set practitioner hours, lunch breaks, closed periods, base times, new-patient-only blocks, service start-time rules, and one-off block-outs.
Run high-volume blocks cleanly.
Visits-per-slot settings let online booking and recurring bookings support several patients in the same time block without extra practitioner columns.
Choose the view that suits the day.
Use day, 3-day, week, or month views, adjust time increments, row height, font size, colours, hidden days, and auto-refresh.
Patient communication
Reminders, confirmations, replies, and follow-up all connect back to the booking.
Confirmations can go out at booking, reminders can send automatically before the appointment, and SMS replies can update appointment status. When someone cancels or does not attend, the follow-up work can become a task instead of a memory test.
Works with
The diary works best with the rest of the practice.
Questions
Objections, answered.
Can I book a whole treatment plan at once?
Yes. Set the day, time, and number of weeks, and iconpractice creates the appointment series in one action. If any appointment clashes, the clash is flagged before it is saved.
Can I move appointments without opening a form?
Yes. Appointments can be moved by dragging, and duration can be changed by resizing the appointment in the diary.
Does the diary support classes or group appointments?
Yes. Classes can be one-off or recurring, capacity-limited, and managed from the diary alongside individual appointments.
Can staff follow up cancellations and DNAs?
Yes. A cancellation or DNA can create a follow-up task with practice-defined timing and priority, so the patient does not drop out of view.
Can each practitioner have different working hours?
Yes. Working hours, lunch, closed periods, base times, and new-patient-only blocks can be set per practitioner and per day.
Try iconpractice free
Full access for 30 days.
No credit card. No lock-in contract. Opening a new practice? Your first 90 days are free. Switching from another system? We import your data for you, free.
No credit card required · No lock-in contracts